Incorrect rates and sync issues with OTAs are a thing of the past since Malaysia’s Swiss-Garden hotels connected with STAAH. Located in the historic state of Melaka [Malaysia], Swiss-Garden Hotel…
Search results for
"guest experience"
-
-
As revenues shrink, increasing productivity has become a pressing priority. To be competitive, you must be able to run your hotel efficiently – yet profitably. Efficiency brings greater price flexibility…
-
FeaturedSuccess Stories
Booking boost for boutique Dunedin property using the STAAH platform
12 October 2020Highland House wanted to make the management of distribution and generation of online bookings simple. Then STAAH happened. Built-in 1911 as three-terrace dwellings, Highland House in Dunedin [New Zealand] is…
-
Great guest experience begins with your website, even before the guest walks in through the door. Your website should be creating potential customers to paying guests. Attract visitors with a…
-
It is important to stay on top of your game and keep delivering exceptional service. Customer satisfaction in the hospitality industry cannot be neglected especially with so much competition around. …
-
On a hotel website, the most important component is the booking engine. A seamless guest experience begins with a simple & powerful online booking system, designed to deliver more direct…
-
As the hotel distribution landscape continues to evolve and complexities and costs grow, effective hotel distribution and pricing strategies are more important than ever. Gone are the days where travel…
-
FeaturedMANAGEMENT
Accommodation Owners Guide To Hospitality Technology and Operational Excellence
15 July 2020Technology has changed the landscape of how we operate and interact with our guests. Travelers now expect to communicate instantly and so it is wise to assess if we have…
-
A peek into the workings of a hospitality group where the new hygiene standards are not just a need; it is a part of their ethos. It’s clear that we’re…
-
We may not have been able to predict the havoc COVID-19 would wreck in the hospitality industry. But we can reimagine what the future could be – what the‘new normal’…