A hotel needs an online reputation management system to manage their guest reviews because online reviews are a critical part of the decision-making process for travelers. In today’s digital age,…
It may seem bad at the outset but overbooking has its pros too. Here’s a quick guide to a hotel’s overbooking strategy and how to make it work to your…
It is imperative for hoteliers to know what their guests are saying. STAAH ReviewMinder helps in managing your online reputation and engaging with guests to build long term relationships. Table…
Care Luxury Hotels & Resorts, Malaysia reported a sharp jump in bookings, despite a softening market since moving to STAAH. Care Luxury Hotels & Resorts One of the biggest hospitality…
Paihia Beach Resort & Spa saw a 4.1% growth in direct bookings – even in COVID-19 year (2020). Here’s how they did it. An idyllic seaside setting Located in Paihia…
There are countless ways to lose a guest. While you can’t fix them all, here are some of the most common ones to avoid. 1. Inflexible cancellation policy Flexible bookings and…
What is CRS (Central Reservation System)? A CRS is the nerve centre of a well-planned hotel distribution strategy. It relays data from and to the PMS (Property Management System) like…
The power combination of STAAH’s booking engine and channel manager give ShriGo Hotels & Resorts a booking stimulus. One of India’s fastest-growing hotel chains, ShriGo Hotels & Resorts makes luxury…
Right from boosting sales to improving customer relations, it is evident how technology plays an indispensable role in the hotel industry today. And while we talk about the importance of…
Sparrow Inn by MGB Hotels grows revenue by streamlining administrative tasks through automated online distribution and increasing direct bookings. Set in the historic city of Alwar, Sparrow Inn by MGB…