"sustainability in hotels"

We hear the word everywhere, but what does it really mean for hospitality business owners and why should we try and incorporate sustainability in a guest’s experience? The aim is…

The vacation rental industry has gone through a lot of changes lately. The past year has seen new vacation rental industry trends that will have an impact on how we…

Gone are the days when customers were happy just receiving “please” and “thank you” or getting service with a smile. Although those go into the recipe for proper etiquette, it’s…

Some aspects of the guest experience are timeless. Travellers tend to expect, among many other things, cleanliness, complimentary shampoo, proximity to business meetings or key attractions, and a great view.…

Hotels are going beyond the normal these days to add a unique factor to their property by giving guests some weird hotel amenities that could never have been imagined. Scented…

Puns usually exploit words that either sound similar or have different possible meanings. Some are clever, some are hilarious, and some are so bad that they are actually good 😀…

Hotel management can be a complex and time-consuming task, especially with the increasing demand for online booking. To address these challenges, the hospitality industry has developed several tools and systems…

Sustainability is not something that Orchid Mumbai does; it is who they are. Asia’s first certified eco-friendly five star talks about their sustainability efforts and business growth with STAAH. We started…

[apester-exclude-playlist] Ready or not, the new year is upon us and new goals waiting to be set. Does your 2019 plan take into consideration these key changes expected to hit…