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STAAH Blog

  • Home
  • MANAGEMENT
    • Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

      The Top Traits of Exceptional Hospitality Professionals

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • Smart Hotel Distribution: What Every Hotelier Needs…

      Maximizing Hotel Revenue: Advanced Channel Manager Strategies…

      The OTA Balancing Act: How a Channel…

      Tapping into Wellness Tourism: A Hotelier’s Guide

      Overcoming common challenges in channel management for…

  • News
    • Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Reporting for Properties: Converting…

      Thoughtful Thursday – Matrix – Revenue Control…

  • Success Stories
    • The Komu Boosts Direct Revenue by 25%…

      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

      STAAH boosts Indonesian resort’s direct bookings by…

      Nova Express Pattaya expands online visibility with…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      STAAH’s new eBook to guide hoteliers through…

      BLAAH BLAAH @STAAH with Captain Mihir Deepak…

      BLAAH BLAAH @STAAH with Dia Mirza

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      Connect with Expedia – Expand Your Reach…

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      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH’s new eBook to guide hoteliers through…

      STAAH ReviewMinder Playbook

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      The Expert Guide to Drive More Direct…

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

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      STAAH Weekly Hospitality Quiz: 20 December

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Australian Property enjoys success with STAAH technology & support

16 March 2020
success with STAAH

On the hunt for a distribution solution that was prompt, affordable and easy to use, Hilltops Retreat from Australia, partners with STAAH and highlight their success with STAAH technology.


Hilltops Retreat Motor Inn is located on the southern outskirts of Young, in a quiet, picturesque garden setting adjacent to cherry and other stone fruit orchards. The property offers a relaxing experience to its guests, with a bar in the licensed Italian restaurant overlooking the garden and pool.

It is a family-friendly property with a free BBQ area, playground and Horses and Alpacas to pet. Also, it welcomes Automobile or Motorcycle touring clubs.

Challenges before switching to STAAH

success with STAAH

Prior to using STAAH’s Instant Channel Manager, the property had tested another channel manager and yet struggled in streamlining its inventory distribution and increasing its online reach, apart from support related issues. They needed a system that could instantly update rates, help them manage inventory swiftly and get the right support whenever needed.

Dealing with a big international channel manager I always just felt like a number. Being a smaller motel our business did not seem important to them. Communication was always difficult with trying to call international numbers and emails taking days to be answered”, say the management team.

STAAH Partnership

image 2

STAAH was very personable in helping me set up the Channels and rates and respond promptly when any issues arise even after hours. STAAH have lived up to the expectations they set when we were considering joining”, says Pierre, owner of Hilltops Retreat Motor Inn, Australia 

The property chose to partner with STAAH, for its robust-technology, wide reach and stellar support. Hilltops Retreat uses the STAAH GDS, Instant Channel Manager and ConverDirect Booking Engine for their technology needs and for streamlining day to day operations.

With the cloud-based STAAH Instant channel manager, the property is able to make updates in real-time to chosen distribution channels via an intuitive dashboard. Updated rates, availability and revenue reports are accessible on fingertips through the platform’s insightful reporting set-up.

STAAH GDS  gives them smooth connectivity and full visibility in corporate space with detailed revenue and transaction data available via insights of STAAH Channel Manager, ensuring this to be a high-performing and effective distribution channel for all times.

Since joining the STAAH network, given the agility of technology to respond to an extremely dynamic environment and not to forget great support, the team has never looked away.

Easy and efficient, STAAH technology lets them manage rates and inventory – anytime, anywhere.


To know more about STAAH products and services, please visit www.staah.com

Book your Free Demo of STAAH technology here.

Australian Property enjoys success with STAAH technology & support was last modified: October 26th, 2022 by staah

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