As the worst effects of the COVID-19 pandemic ebb, many indicators point to travel coming back—with a vengeance—as people look to explore new destinations or revisit reliable favourites. If things…
Tag
hospitality industry
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With teams shrinking post-Covid, hoteliers are turning to technology to bring automation and efficiency into their business. Smart capacities and services that were previously considered add-ons with regards to guest…
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A lot of leaders, including some with decades of experience who work at top-tier companies, do not fully understand the difference between “hospitality” and “guest service.” Industry expert Doug Kennedy…
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After being stuck at home for what seems like forever, people are hitting domestic hotspots in droves. #revengetravel is trending. Here’s what you need to know. What is revenge travel?…
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Storytelling is an art form that marketers use every day to convey core brand messages to their audience, and ideally, to attract more customers for the long haul. Practice, however,…
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Pet-friendly accommodation is no longer a niche, rather hosting travellers with their pets is becoming more of standard practice. Are you onboard? It may be barking mad but Park Hyatt…
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The digital world is extremely dynamic and to be successful all hoteliers and accommodation providers need to keep up with the changes. Becoming conversant with the basics of digital marketing…
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It’s been an interesting year putting together a content library via this blog so you can catch up on the latest hospitality trends, tips to grow your business, hospitality distribution,…
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COVID-19 has disrupted the disrupter of the hospitality industry. Can vacation rentals recover from this pandemic? How? Much like traditional hotels and motels, vacation rentals are bleeding and economies around…