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STAAH Blog

  • Home
  • MANAGEMENT
    • Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

      The Top Traits of Exceptional Hospitality Professionals

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • Smart Hotel Distribution: What Every Hotelier Needs…

      Maximizing Hotel Revenue: Advanced Channel Manager Strategies…

      The OTA Balancing Act: How a Channel…

      Tapping into Wellness Tourism: A Hotelier’s Guide

      Overcoming common challenges in channel management for…

  • News
    • Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Reporting for Properties: Converting…

      Thoughtful Thursday – Matrix – Revenue Control…

  • Success Stories
    • The Komu Boosts Direct Revenue by 25%…

      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

      STAAH boosts Indonesian resort’s direct bookings by…

      Nova Express Pattaya expands online visibility with…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      STAAH’s new eBook to guide hoteliers through…

      BLAAH BLAAH @STAAH with Captain Mihir Deepak…

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      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH’s new eBook to guide hoteliers through…

      STAAH ReviewMinder Playbook

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      The Expert Guide to Drive More Direct…

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

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      STAAH Weekly Hospitality Quiz: 20 December

      STAAH Weekly Hospitality Quiz: 13 December

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How STAAH helped Queenstown’s vacation rental multiply its reach?

15 February 2021
As the business grew, Relax It's Done in Queenstown,NZ needed a distribution solution that would grow with it. STAAH fit in perfectly.

As the business grew, Relax It’s Done needed a distribution solution that would grow with it. STAAH fit in perfectly.


Relax It’s Done

STAAH Relax it's done

Relax it’s Done offers luxury accommodation for rent throughout Queenstown, all conveniently located in or close to the town center and just a short drive from the area’s ski fields for winter holidays.

The property portfolio ranges from three-bedroom villas, great for a family trip, to five-bedroom homes that can sleep up to ten people – perfect for group holidays.

Their boutique properties are modern and well-appointed and many have extra touches like spa pools, BBQs, media rooms or complimentary sports gear. And, of course, there are stunning views from every home. The personalized touches, 24/7 availability of the team, concierge services service, etc. make the experience more special.

The challenge

STAAH Relax it's done

The challenge for us was to manage the third-party sites individually and implement dynamic pricing.

Prior to STAAH, Relax It’s Done’s booking engine also posed its own challenges. Lacking the ability to respond to an environment that changes quickly, the booking engine was not geared to convert. In a world where every booking matters, the ability to understand users, and push out dynamic rates and promotions are imperative.

Solution

relax its done queenstown staah new zealand luxury accommodation

On their hunt to improve their systems and time management STAAH came recommended for its reliability, connectivity, and customer service that puts clients first. As well as being NZ based.

“We have had wonderful support from STAAH and can highly recommend their staff to help problem-solve issues. They have also taken our feedback on board to adapt their systems for holiday homes. “ General Manager Sarah McIlwrick says.

The result

Relax it's done

“We have been able to manage our rates more dynamically and adjust third party channels in a click of a button. It has enabled us to add extra features on our booking engine such as last-minute deals and Stay/Pay offerings. We have been able to add multipliers to sites which take a higher commission to offset costs,” adds Sarah.


Relax it’s Done – Luxury Accommodation and boutique Property Management in Queenstown, For guests, it provides short-term luxury accommodation in stunning locations. For owners, it provides personalized service and bespoke management.

How STAAH helped Queenstown’s vacation rental multiply its reach? was last modified: June 9th, 2022 by staah

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