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STAAH Blog

  • Home
  • MANAGEMENT
    • OTA commissions – can you cut back?

      Top 5 Questions Your Hotel Reservations Team…

      9 hotel pricing strategies you should know…

      An In-depth Guide to Hotel Revenue Management

      Upselling – The New Challenge for Hoteliers…

  • Marketing
    • Hotel marketing | 11 Tips to Kickstart…

      Hotel marketing | Local SEO cheat sheet…

      Digital Marketing: 10 Things Hoteliers Should Be…

      6 Hotel Marketing Trends to try for…

      Top Hospitality & Travel Marketing Trends You…

  • Tips & Trends
    • Mobile-friendly hotel website: what it means and…

      11 Travel terms & Hospitality industry trends…

      5 Tips On How to Target Corporate…

      The 2022 guide to attracting Gen Z…

      7 Awesome Tips To Improve Your Hotel’s…

  • News
    • Thoughtful Thursday: Easily Manage your Booking.com Content…

      STAAH Product Updates June

      The Big Travel Rebound Kuala Lumpur &…

      STAAH Integrates with Situ – a leading…

      Are you making the most of your…

  • Vacation Rentals
    • 7 Tips & Tricks To Make Your…

      Facebook Marketing Tips For Your Vacation Rental…

      Why Guest Screening is important for Vacation…

      Digital marketing for hotels & vacation rentals…

      Don’t let energy bills soak up your…

  • Success Stories
    • Lift in direct bookings & customer satisfaction…

      Hotel Polo Towers Group Maximize Growth &…

      Crescent Spa & Resorts Saw Average Annual…

      KLoe Hotel, Malaysia Boosts Direct Bookings By…

      GCC Hotel & Club, India gains an…

  • Resources
    • All BLAAH BLAAH @STAAH e-Books Podcast Testimonials Webinars

      BLAAH BLAAH @STAAH with Avijit Arya and…

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      Smart Distribution & Building a Resilient Business…

      STAAH Product Masterclass – Series 1 How…

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      BLAAH BLAAH @STAAH with Tunku Iskandar

      BLAAH BLAAH @STAAH with Jimmy Mistry and…

      STAAH E-Guide: A-go-to-Communication Guide for Vacation Rentals

      STAAH e-Book How To Set Up Your…

      Opening Checklist post COVID-19: Things To Keep…

      EBOOK: BEGINNERS GUIDE TO REVENUE MANAGEMENT

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      D Elegance Hotel Johor Malaysia STAAH Testimonial

      Plume Villas New Zealand STAAH Testimonial

      Tunamaya Beach & Spa Desaru Malaysia STAAH…

      de Laxston Hotel Indonesia STAAH Testimonial

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      Smart Distribution & Building a Resilient Business…

      STAAH Product Masterclass – Series 1 How…

      STAAH Webinar Utilize Integrated Technology Ecosystem to…

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How STAAH helped Queenstown’s vacation rental multiply its reach?

15 February 2021
As the business grew, Relax It's Done in Queenstown,NZ needed a distribution solution that would grow with it. STAAH fit in perfectly.

As the business grew, Relax It’s Done needed a distribution solution that would grow with it. STAAH fit in perfectly.


Relax It’s Done

STAAH Relax it's done

Relax it’s Done offers luxury accommodation for rent throughout Queenstown, all conveniently located in or close to the town center and just a short drive from the area’s ski fields for winter holidays.

The property portfolio ranges from three-bedroom villas, great for a family trip, to five-bedroom homes that can sleep up to ten people – perfect for group holidays.

Their boutique properties are modern and well-appointed and many have extra touches like spa pools, BBQs, media rooms or complimentary sports gear. And, of course, there are stunning views from every home. The personalized touches, 24/7 availability of the team, concierge services service, etc. make the experience more special.

The challenge

STAAH Relax it's done

The challenge for us was to manage the third-party sites individually and implement dynamic pricing.

Prior to STAAH, Relax It’s Done’s booking engine also posed its own challenges. Lacking the ability to respond to an environment that changes quickly, the booking engine was not geared to convert. In a world where every booking matters, the ability to understand users, and push out dynamic rates and promotions are imperative.

Solution

On their hunt to improve their systems and time management STAAH came recommended for its reliability, connectivity, and customer service that puts clients first. As well as being NZ based.

“We have had wonderful support from STAAH and can highly recommend their staff to help problem-solve issues. They have also taken our feedback on board to adapt their systems for holiday homes. “ General Manager Sarah McIlwrick says.

The result

Relax it's done

“We have been able to manage our rates more dynamically and adjust third party channels in a click of a button. It has enabled us to add extra features on our booking engine such as last-minute deals and Stay/Pay offerings. We have been able to add multipliers to sites which take a higher commission to offset costs,” adds Sarah.


Relax it’s Done – Luxury Accommodation and boutique Property Management in Queenstown, For guests, it provides short-term luxury accommodation in stunning locations. For owners, it provides personalized service and bespoke management.

How STAAH helped Queenstown’s vacation rental multiply its reach? was last modified: June 9th, 2022 by staah

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