For hoteliers and accommodation providers this means changing their marketing strategy to attract local guests. Domestic tourism and staycation are the talks of the town. But how do you get…
Tips & Trends
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Great guest experience begins with your website, even before the guest walks in through the door. Your website should be creating potential customers to paying guests. Attract visitors with a…
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It is important to stay on top of your game and keep delivering exceptional service. Customer satisfaction in the hospitality industry cannot be neglected especially with so much competition around. …
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Even before COVID, hotel marketing was not easy due to the highly competitive nature of this industry. Well, guess what? Things have become a whole lot tougher as demand has…
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It’s not just about getting visits to the website. It’s about getting quality traffic that book. To have a looker come back to your website to book with you is…
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FeaturedTips & Trends
Managing COVID-19: how to soften the impact on your independent hotel?
23 September 2020The world and business in the hospitality industry may seem out of your control right now, but there are definite measures you can take to make things a bit easier.…
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Mobile SEO is the process of optimizing your website for smartphones and tablets. Given that 58% of Google searches are now mobile, you can understand why marketers fuss about it.…
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Hoteliers and vacation rentals have slowly started opening their doors to a more competitive market than ever before. No matter whom they catered to previously, the COVID-19 impact has meant…
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FeaturedTips & Trends
From high-touch to no-touch: how hotel guest experience has changed?
9 September 2020A lot has changed in these few short months. What has not changed is your guests’ expectation to be wowed by your experience and service. It used to be that…
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FeaturedTips & Trends
Importance of Automation contact- and seamless guest experience
4 September 2020Tourism and the hotel industry is constantly changing, and not just because of current health and safety regulations but also on offering seamless guest experience by offering automation. Guest writer…