Tips & Trends

Guest experience has evolved from just loyalty programmes to creating immersive experiences across the entire guest journey. While hotels are meeting basic lodging needs, today’s consumers want—and expect—much more from…

Don’t wait for the gifting season to set in before you start promoting gift cards. There are plenty of opportunities throughout the year to market them. Vouchers or gift cards…

Establishing specific but simple, comprehensive and flexible room types is the best way to pique interest among prospects and increase sales while making rooms management easier. Guest writer Benjamin Verot…

As the worst effects of the COVID-19 pandemic ends, many indicators point to travel coming back—with a vengeance—as people look to explore new destinations or revisit reliable favourites.  If things…

Guest writer and industry expert Are Morch shares his tips for hoteliers and why he thinks technology is important to survive during these times. As the COVID-19 Delta variant has…

Google’s latest free booking links for hotels along with a suite of other tools is fantastic to get more direct bookings. Is your property set up with these tools? Google…

With teams shrinking post-Covid, hoteliers are turning to technology to bring automation and efficiency into their business. Smart capacities and services that were previously considered add-ons with regards to guest…

After being stuck at home for what seems like forever, people are hitting domestic hotspots in droves. #revengetravel is trending. Here’s what you need to know. What is revenge travel?…

One of the simplest ways to gain organic search traffic and guests is claiming and optimising your Google My Business listing. Let’s see how to do this. What is Google…

In preparation for next year, we’ve found some top Hospitality Trends that can help your business and brand provide what your guest are looking for. Are you keep up with…