A hotel needs an online reputation management system to manage their guest reviews because online reviews are a critical part of the decision-making process for travelers. In today’s digital age,…
One of the oldest distribution platforms, a GDS connects your hotel to travel agents looking for the right accommodation for their clients. Feeding in real-time rates and availability is important…
With increased flexibility in lifestyle, the movement of people continues to increase. Expatriates, Digital Nomads, Students, and Business Travellers seek their new stay outside of their domestic countries for a…
Not just another buzzword, Artificial Intelligence is transforming customer experience and streamlining operations in the hospitality industry. In this blog, we cover off what you need to know about artificial…
The hospitality industry is increasingly leveraging AI technologies to streamline its customer service operations and enhance its guest experience. Ever since ChatGPT launched in November 2022, ChatGPT has been trending…
It has been an interesting year, where the markets are back in action, Clearly, the tourism and hospitality industry got to see some positive growth. Bringing together some of the…
With the industry still recovering from the pandemic and inflation impacting both revenues and operational costs, what should budget 2023 consider? The unprecedented volatility has made the task of budgeting…
Goodbye bland travel experiences. Hello “culture shock”. Modern travellers are redefining what hospitality looks like in 2023 and beyond. Hot off the press, Booking.com revealed what modern travellers are seeking…
In a recent survey, 25% of Expedia Group travelers reported that they are comfortable booking travel more than a year in advance.* Maximize your booking potential with Expedia Group by…
Towards the end of 2020, Google came to the aid of the ailing travel industry with rich insights that unlock the mysteries of travel demand. Since its inception, Google Travel…