While 2020 has seen dramatic shifts in the way we live, work, and travel, our desire to see the world remains strong, with travellers continuing to find unique ways to…
Tips & Trends
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FeaturedTips & Trends
The value of loyalty in times of crisis and why your hotel needs to consider it
16 December 2020Loyalty programmes were born in recession and expected to expand their reach as we get into the throes of another economic crash. Is your property on the ball with loyalty?…
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FeaturedMANAGEMENTTips & Trends
ROTORUA TOURIST ATTRACTIONS LAUNCH AN INNOVATIVE GIFT VOUCHER INITIATIVE
10 December 2020Travellers can now create their own Rotorua experience or gift one on Rotorua tourist attractions NZ, a click-and-go voucher system powered by STAAH. Rotorua tourism operators have come together in…
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FeaturedTips & Trends
Future of travel: what 2021 (and beyond) may look like for travellers?
9 December 2020If 2020 is anything to go by, trends are an educated guess. What really happens isn’t for anyone to know in advance. Except perhaps Nostradamus. Here are some trends we…
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Vouchers can be an effective way to increase online sales, acquire new customers, and encourage return visits. Arm yourself with these tools, tips, and tricks to master this relatively underutilized revenue…
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For hoteliers and accommodation providers this means changing their marketing strategy to attract local guests. Domestic tourism and staycation are the talks of the town. But how do you get…
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Great guest experience begins with your website, even before the guest walks in through the door. Your website should be creating potential customers to paying guests. Attract visitors with a…
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It is important to stay on top of your game and keep delivering exceptional service. Customer satisfaction in the hospitality industry cannot be neglected especially with so much competition around. …
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Even before COVID, hotel marketing was not easy due to the highly competitive nature of this industry. Well, guess what? Things have become a whole lot tougher as demand has…
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It’s not just about getting visits to the website. It’s about getting quality traffic that book. To have a looker come back to your website to book with you is…