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STAAH Blog

  • Home
  • MANAGEMENT
    • Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

      The Top Traits of Exceptional Hospitality Professionals

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • Seamless Integrations: Enhancing Hotel Operations with Advanced…

      Smart Hotel Distribution: What Every Hotelier Needs…

      Maximizing Hotel Revenue: Advanced Channel Manager Strategies…

      The OTA Balancing Act: How a Channel…

      Tapping into Wellness Tourism: A Hotelier’s Guide

  • News
    • Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Reporting for Properties: Converting…

      Thoughtful Thursday – Matrix – Revenue Control…

  • Success Stories
    • The Komu Boosts Direct Revenue by 25%…

      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

      STAAH boosts Indonesian resort’s direct bookings by…

      Nova Express Pattaya expands online visibility with…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      STAAH’s new eBook to guide hoteliers through…

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      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH’s new eBook to guide hoteliers through…

      STAAH ReviewMinder Playbook

      STAAH GDS Playbook

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      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      STAAH Weekly Hospitality Quiz: 17 January

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      STAAH Weekly Hospitality Quiz: 20 December

      STAAH Weekly Hospitality Quiz: 13 December

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Overcoming common challenges in channel management for hotels

9 April 2025
Overcoming common challenges channel management

Running a hotel in today’s competitive market involves more than just offering comfortable rooms and great service.


With the hospitality industry adapting to evolving guest expectations and the rapid growth of online booking platforms, managing hotel operations become increasingly complex. Hoteliers face several challenges that include juggling between online travel agents (OTAs) to maintain rate parity and ensure smooth operations without overbookings or missed opportunities.

In this blog we look at some common issues that hoteliers – of any size – face and where effective channel management through the right platform helps overcome these.

Channel manager for hotelReaching the right guests, at the right time

The biggest change for hoteliers is keeping up with the constantly evolving landscape for hospitality. It’s no longer about just being online. It’s about being online for the right guests at the right time in their booking journey.

An effective channel manager gives the power back in the hoteliers’ hands to manage their channel mix, featuring a combination of the big OTAs, a selection of the right B2B and other niche channels whilst not leaving behind the direct booking channel (hotel’s own website) and GDS. A combination of the right channels provides hoteliers the right marketing approach to enhance their visibility and branding as opposed to traditional marketing.

STAAH connects to more than 500 OTAs, including niche channels. STAAH’s content distribution and direct API connections enable seamless tailoring of messaging for the audience.

Data-led decisions

One of the greatest boons of modern hospitality is having the power of data to inform business decisions. Whether it is guest segmentation, market performance or channel performance, a channel manager can bring together analytics from multiple sources and unlocks deep insights.

STAAH’s property overview dashboard is a click away to help you make informed decisions on rates, availability and channels.

Maximising presence on larger OTAs

An advanced channel management solution can help you unlock the full potential of the bigger and competitive OTAs such as Booking.com, Expedia, Airbnb etc. STAAH has premium partnerships with these channels that directly benefit its hotel partners, in addition to seamless content distribution and direct API integrations.

channel management solutionOvercome missed revenue opportunities

Among the many benefits of channel management is the revenue optimisation through effective rate and inventory management, and greater control on pricing.

STAAH has a slew of automations for rates and inventory rules that unlock a property’s revenue management capability. It integrates with more than 100 property management systems and most leading revenue management systems to power an integrated revenue optimisation approach. Among its capabilities in this area include promo codes, stop-sell limits, dynamic pricing, pooled inventory, self-mapping OTAs, drip feed and more.

Aiming direct

One of the most profitable channels for hotels is the direct channel – their own website. The combined power of STAAH Max booking engine and STAAH channel manager has seen many of customers grow their zero-commission direct bookings significantly, leveraging the combined revenue management features of the two platforms.

Operational efficiencies

Losing precious staff hours to manual uploading of rates and inventory across multiple OTAs is a thing of the past. Channel management allows real-time uploading of rates and inventory across all connected channels, made even more seamless when integrated with a PMS.

The resulting operational efficiencies and fewer booking errors can directly be associated with improved guest experience through freeing up of staff from manual tasks.

For guests, booking confirmations are automated and payments secure, making the experience seamless.

STAAH MAX Channel Manager

Choosing the right channel manager for your hotel

Channel manager software is a valuable resource for revenue managers as they balance profitability-per-booking with gross room revenue targets. Distributing your inventory to the broadest base of connected channels maintains visibility and increases your chances of bookings. The ability to selectively choose online channels keeps you in control over the optimal channel mix and profitability at the booking level.

When choosing a channel manager provider, here are some questions to ask to determine the best channel manager for your property:

  • How many channels are you connected to? Are you connected to the most important channels for my hotel?
  • How many channels, room types per channel and days can my hotel manage simultaneously?
  • How far out can you manage availability?
  • What reports will you provide me? Will you show me which channels deliver the most bookings and which provide the most revenue?
  • How long does the implementation take?
  • Does the channel management system support multiple users?

Connect with the STAAH team to find out more about the STAAH channel manager, and why it is right for your hotel. Whether you’re a first-timer looking for a channel manager or looking to switch from your existing one, STAAH’s flexible features are suitable to all property types.


channel manager STAAH

Overcoming common challenges in channel management for hotels was last modified: April 9th, 2025 by Nashi Dasgupta

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