Artificial intelligence (AI) now infiltrates every element of the travel process. Today, website chatbots, personalized search platforms, and in-room virtual assistants are being deployed to improve customer engagement, boost conversion…

The combined power of a user-friendly website and high-performing booking engine from STAAH helped The Melbourne Lodge multiply its direct bookings, saving thousands in OTA commission. “We lacked flexibility and…

The new season is a good time step back and rethink your room types. Is it time for a change? Tamie Matthews from RevenYou explores. A jolly good spring clean…

Facing visibility problems on the Global Distribution System (GDS) is not uncommon. You can change this by partnering with the right consortia and getting the most out of your GDS…

Every so often your property may get itself into a situation where you have too many promotions on the go. Some may not work, others are duplicated and a select…

We’re adding to our growing list of 250+ global integrations! Between June and September 2018, we connected with eight new service providers, including two online travel agencies (OTAs), three reservation…

If you’re looking to grow your property’s revenue, hotel group sales is something you cannot ignore. Hospitality sales expert and popular columnist, Doug Kennedy, shares ideas that will make your…

Emerging from the internet clutter and reaching your target audience via social media is becoming increasingly difficult. One evergreen cut-through is running competitions. Let’s look at some promotion ideas to get you on…

An integration with Viator will prompt guests to book directly on a property’s website to see activities in the area. Properties stand to earn a minimum 3% commission on all…

Are you ready to hit the ground running with SEO? Arm yourself with these tools to start attracting search traffic to your website. Guess what!? Many of them are free.…