The full-service Malaysian hotel group Royale Chulan Hotels & Resorts struggled with a very manual distribution set-up … till STAAH came along. Royale Chulan Hotels & Resorts is a Malaysian…
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FeaturedMANAGEMENT
Are negative reviews losing your bookings? Here’s what you need to do
18 November 2020As the influence of electronic word of mouth increases, how your guests review you online has a very real impact on bookings. According to TripAdvisor, 83% of travelers refer to…
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A quest for conserving a fragile environment is at the heart of the properties owned by the Rathore family of Rajasthan. His fight to preserve the tigers earned Fateh Singh…
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FeaturedMANAGEMENT
What you need to know about Airbnb’s new Host-only Fee, Safety Practices & Quality standards
6 November 2020What you need to know about the Airbnb New Fee Structure Covid-19 Safety practices for hosts Quality reliability standards for Airbnb’s guests and hosts. If you are an Airbnb host,…
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FeaturedMANAGEMENT
An automated world: how hospitality is using AI to enhance guest experience
28 October 2020With its ability to streamline processes, provide valuable insights, and optimize experiences, artificial intelligence (AI) is driving the new wave of responsive, guest-centric hospitality. While some remain sceptical, most hoteliers…
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The growing Middle east hospitality group has turned to STAAH’s cloud-based technology to increase visibility and drive bookings. The Al Khoory Group that owns five hotels in Dubai, operating as…
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The leading Indian hospitality group opts for the STAAH Gift Voucher System to bring in additional revenues in a slow market. An early adopter of innovative hospitality practices and the…
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Great guest experience begins with your website, even before the guest walks in through the door. Your website should be creating potential customers to paying guests. Attract visitors with a…
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With studies estimating that 91% of users rely on an online review before booking, you probably don’t need to be sold into their importance. For the reason above, online reviews…
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It is important to stay on top of your game and keep delivering exceptional service. Customer satisfaction in the hospitality industry cannot be neglected especially with so much competition around. …