"guest experience"

Online reviews play a critical role in the hospitality industry, shaping guest perceptions and influencing booking decisions. Why Managing Multiple Review Platforms is Crucial? Identifying Key Platforms and Your Target…

With 87% of travelers reading online reviews before booking and 53% abandoning a website that takes longer than three seconds to load, hotels cannot afford to overlook digital marketing. Yet,…

We’re back with our second product update of 2025 – think of it as leveling up from smooth sailing to balanced cruising! January set the stage, and now we’re fine-tuning,…

More than 80% of travelers read reviews before booking a hotel. One negative review can influence potential guests, but the right response can turn the situation around and even strengthen…

Integrating a property management system (PMS) with a channel manager is like orchestrating a symphony – every instrument must be in sync to create harmony. With the Oracle Hospitality Integration…

Ngày nay, du khách không chỉ tìm kiếm một nơi để nghỉ ngơi qua đêm, họ mong muốn một trải nghiệm đáng nhớ và độc đáo. Dù là khách sạn…

The luxury boutique Indian hotel group is redefining its distribution and revenue strategy with STAAH’s reliable and effective channel management technology. Saraca Hotels & Resorts is an independent collection of…

Monthip’s journey in hospitality and technology reflects her passion for guest excellence and innovation. With experience in hotel operations, sales, and travel tech, she brings a unique expertise to STAAH,…

As the hospitality industry continues to evolve, staying ahead of emerging trends is essential for hotels aiming to attract and retain guests. The year 2025 promises to be transformative, with…

As Artificial Intelligence (AI) continues to transform the hospitality industry, connectivity providers and Online Travel Agencies (OTAs) are at the forefront of enabling seamless AI-driven experiences. From chatbot-assisted bookings to…