"guest experience"

Visibility is the cornerstone of success in the competitive hospitality industry. As more travelers rely on Google to search, plan, and book their trips, it’s crucial to position your property…

Keeping up with the latest trends is essential. Serving as a guiding North Star, they can help you refine your approach and assess your hotel’s standing in the market. The…

Knowing that gift vouchers are an invaluable addition to the bottom line, it is worthwhile to simplifying their path-to-purchase and redemption process. In this blog we highlight some best practices for user experience…

The hospitality industry thrives on people. Behind every memorable guest experience is a team of dedicated professionals, each bringing unique skills and qualities to the table.  Whether you’re a hotel…

Email marketing is a strong tool for hotels. It helps them connect with guests and improve their experience and increase bookings. Discover the strategies and tools to make your emails…

STAAH has transformed the business operations and online reach of The Malhar Machi Mountain Resort and Jalsrushti Island Resort run by the SwaRa Group of Hotels in the outskirts of…

Technology and exceptional customer support from STAAH help Hoi An River Beach Resort & Residences increase their global online footprint and drive growth. Located in the heart of Cua Dai…

Hoteliers must find innovative ways to enhance guest experiences and increase revenue. One strategy gaining traction is the implementation of vouchers. Often overlooked, vouchers can be a game-changer for hotels,…

Are you harnessing the full potential of your social media channels? With countless opportunities to engage with guests and showcase your hotel’s unique offerings, it’s essential to adopt practical strategies…

Saudi Arabia has announced a significant policy change by eliminating licensing fees for hotels, hotel apartments, and residential resorts, effective September 4, 2024. This decision, reported by the state news…