"guest experience"

Hoteliers must find innovative ways to enhance guest experiences and increase revenue. One strategy gaining traction is the implementation of vouchers. Often overlooked, vouchers can be a game-changer for hotels,…

Are you harnessing the full potential of your social media channels? With countless opportunities to engage with guests and showcase your hotel’s unique offerings, it’s essential to adopt practical strategies…

Saudi Arabia has announced a significant policy change by eliminating licensing fees for hotels, hotel apartments, and residential resorts, effective September 4, 2024. This decision, reported by the state news…

Online reviews on platforms like Google and TripAdvisor play a critical role in your hotel’s success. They are more than just feedback—they impact your reputation, ranking, and bottom line. Positive…

STAAH, New Zealand’s leading hospitality solutions provider renowned for transforming hotel operations in India and around the globe, has successfully concluded another remarkable edition of its flagship event, ‘The Big…

Norfolk’s Sutton Hall joined STAAH to enable a seamless booking experience for guests that was also easy to manage in the backend. Sutton Hall offers the perfect country retreat to…

Improved online channel management capability and direct booking capability on the website streamlines distribution and increases revenue. Spread across vast acres of lush green land in Kampala, Uganda, Dolphin Suites…

And the good news gets better with share of direct bookings growing by 40% – 60% for this luxury Indian hospitality group. Renowned for its exceptional service standards, Sayaji Group…

Modern travellers expect convenience, transparency, and efficiency when making reservations, and properties that meet these expectations are more likely to secure direct bookings and thereby increase their revenue. To stay…

When it comes to winning over travelers, it’s all about making your mark. Tapping into guest reviews and social media is a smart strategy that can set your property apart…