"guest experience"

You’re possibly thinking, a chat-what? While the term chatbot might still be a foreign term for some hotel owners, this technology is quickly gaining momentum in the hospitality and travel…

As for most industries, it’s important for the hotel industry to adapt to the digital age in order to remain successful, especially with the expansion of people searching for the…

With technology and competition, hoteliers are focusing on offering guests a unique experience that attracts them toward their services. The hotel industry has changed over the years. Smart technology is…

TravelDailyMedia in conversation with STAAH uncovers ways technology can help hoteliers increase bookings and maximise revenue, to keep business afloat.  Hoteliers are constantly worried about how to increase bookings and…

Since hoteliers get the majority of their bookings through online channels, online reputation management is super important. Travellers are coming across countless user reviews about your hotel through search engine…

Do-good programs abound in the hospitality spectrum. It’s inherent to this industry. But, should this act fit into a hotel’s wider marketing strategy? Carly Sells from Charity Escapes explores. Hospitality…

About the Property Le Sutra Hotels didn’t bother creating just another luxury hotel. Instead, they let their unparalleled love for art bring together a bunch of artists, sculptors, product designers…

Guest experience extends much further than just what happens on the property. Social Media is a perfect place for hotels to build connections with existing and potential hotel guests and…

Within a short span of time, the luxury hotel has successfully grown its share of online bookings after switching to STAAH. This success story is a shining example of success…

The reputation of your property is very important, and in this digital age where opinions spread like fire, it is imperative for you to know what your guests are saying…