"guest experience"

Trying to figure what’s wrong with the script? Why are your direct online bookings below expected levels? Take a close look at your booking engine. Is it effective? Is it…

Your channel manager reports are a gold mine of information that will help you optimise your channels, boost revenue and increase profitability. Find out what you can learn from these…

Are you new to channel management? Not sure what a channel manager is or whether it’s right for your property? Then you’ve come to the right place. Here we’ve picked…