"guest experience"

Like every profession, revenue management has quirks that can be quite annoying for those in it. An expert in this field, Silvia Cantarella, identifies these pain points and gives revenue…

Remember here, it’s not just about getting visits to the website. It’s about getting quality traffic that books. Let’s see how to do this. Serve Good Content The foundation of…

If you’ve been in hospitality long enough, you’d know that upselling is like the icing on the cake. Good to have, but the cake can be happily eaten even without…

Lots of people may be talking about you. But the social noise has become so great that in order to ‘listen’ and sieve out mentions of your brand, you need…

The star-classed Marino Beach Colombo Hotel has appointed Negete, STAAH’s authorised reseller in Sri Lanka, to provide the technology needs to broaden its visibility to a global audience. Marino Beach…

You don’t have to be a big international hotel chain to tap into the might of social media. Here are some ways you can effectively reach your audiences and stay…

This was supposed to be a post about Alsisar Hotel’s success with STAAH. It is – and we will talk about it – but what fascinated us are owner/ director…

Hotel websites have a few seconds to grab a prospective guest’s attention. Let’s check-into the latest design trends that can help convert these lookers into bookers. In the fast paced…

In other words, revenue management is not about pricing only! Revenue Management expert, Silvia Cantarella, explains. The first association most people still do when they hear about Revenue Management, is…

Properties within the EV World Hotel Group see a 20%-30% revenue hike after connecting to STAAH. The Group EV World Hotel Group is a leading budget accommodation provider in Malaysia.…