"guest experience"

With a diverse portfolio of properties on offer, Alex Villas needed a platform that was flexible, yet high-performing. STAAH fitted seamlessly to deliver the results. About Alex Villas Bali-based Alex…

Messenger is bigger than Snapchat, Twitter and Instagram combined. Besides it is an instant and direct way to build trust with your potential guests. A decade ago communications was via…

“We had no hospitality experience when we started.” The right technology partners help Alpha Motor Inn owners establish a successful motel business. About Alpha Motor Inn Located in the heart…

Like every profession, revenue management has quirks that can be quite annoying for those in it. An expert in this field, Silvia Cantarella, identifies these pain points and gives revenue…

Remember here, it’s not just about getting visits to the website. It’s about getting quality traffic that books. Let’s see how to do this. Serve Good Content The foundation of…

If you’ve been in hospitality long enough, you’d know that upselling is like the icing on the cake. Good to have, but the cake can be happily eaten even without…

Lots of people may be talking about you. But the social noise has become so great that in order to ‘listen’ and sieve out mentions of your brand, you need…

The star-classed Marino Beach Colombo Hotel has appointed Negete, STAAH’s authorised reseller in Sri Lanka, to provide the technology needs to broaden its visibility to a global audience. Marino Beach…

You don’t have to be a big international hotel chain to tap into the might of social media. Here are some ways you can effectively reach your audiences and stay…

This was supposed to be a post about Alsisar Hotel’s success with STAAH. It is – and we will talk about it – but what fascinated us are owner/ director…