"guest experience"

The “WOW’ factor is critical in building lasting impressions. And these moments help open doors to many important things: customer loyalty, word-of-mouth marketing, and increased long term business. See the…

The humble shoehorn and bubble shower caps have long since been replaced by newer amenities. Here’s a list of amenities that will earn you goodie points with modern travellers. Some…

The leading hospitality distribution specialist confirmed that it has secured a corporate deal to power the distribution of Malaysia’s Sun Inns Hotel group’s 22 properties. As part of the partnership,…

Cambodia’s Sala Lodges find the recipe for hospitality success after signing up for STAAH’s services. About Sala Lodges  Not just any hotel, Sala Lodges offer guests an authentic Cambodian experience…

In an ideal world, a hotel’s service would be so efficient that customers would never have cause to complain. The truth is, however, that no system is flawless and increasingly…

With the integration to STAAH’s real-time online distribution technology, Ramee Group of Hotels, Resorts & Apartments has streamlined its channel management to report a significant increase in online bookings and…

Hotel marketing has always been built on the foundation of the 7Ps: Product, Price, Place, Promotion, People, Process, and Physical Evidence. But the hospitality world today looks nothing like it…

With STAAH’s booking engine and channel manager, Kolkata’s Roland Hotel achieves trust, efficiency and significant growth in direct and OTA bookings. Since 1997, Roland Hotel has been a trusted name…

Modern hotel tools mean integration, scalability and smart insights. Are your channel manager and booking engine delivering all three? Technology in hospitality is evolving at lightning speed. Guest expectations keep…

With STAAH’s Channel Manager, Booking Engine, and Global Distribution System (GDS), Emara Ole-Sereni Hotel set the foundation for long-term booking growth. When you think of Nairobi, it’s rare to imagine…