"guest experience"

Experiences. Unique the better. Modern travelers are savvier lot and love to try new things. They are adventurous and are always on the prowl for unique exciting experiences. Hotel shopping…

The “WOW’ factor is critical in building lasting impressions. And these moments help open doors to many important things: customer loyalty, word-of-mouth marketing, and increased long term business. See the…

The humble shoehorn and bubble shower caps have long since been replaced by newer amenities. Here’s a list of amenities that will earn you goodie points with modern travellers. Some…

The leading hospitality distribution specialist confirmed that it has secured a corporate deal to power the distribution of Malaysia’s Sun Inns Hotel group’s 22 properties. As part of the partnership,…

Cambodia’s Sala Lodges find the recipe for hospitality success after signing up for STAAH’s services. About Sala Lodges  Not just any hotel, Sala Lodges offer guests an authentic Cambodian experience…

In an ideal world, a hotel’s service would be so efficient that customers would never have cause to complain. The truth is, however, that no system is flawless and increasingly…

With the integration to STAAH’s real-time online distribution technology, Ramee Group of Hotels, Resorts & Apartments has streamlined its channel management to report a significant increase in online bookings and…

The hospitality industry thrives on people. Behind every memorable guest experience is a team of dedicated professionals, each bringing unique skills and qualities to the table.  Whether you’re a hotel…

Email marketing is a strong tool for hotels. It helps them connect with guests and improve their experience and increase bookings. Discover the strategies and tools to make your emails…

STAAH has transformed the business operations and online reach of The Malhar Machi Mountain Resort and Jalsrushti Island Resort run by the SwaRa Group of Hotels in the outskirts of…