Guest writer and Hospitality coach Doug Kennedy shares his tips on how hotel’s front desk staff can help with your hotel’s recovery. As my frequent readers know, I have long…
With international travel still, a distant dream, hotels, and vacation rentals are rolling out the red carpet to lure locals via staycation ideas. The invitation to holiday closer to home…
On a hotel website, the most important component is the booking engine. A seamless guest experience begins with a simple & powerful online booking system, designed to deliver more direct…
Content marketing for the hotel industry is really important as it is the core of any successful digital marketing campaign and can be really helpful to attract potential guests. WHAT…
As the hotel distribution landscape continues to evolve and complexities and costs grow, effective hotel distribution and pricing strategies are more important than ever. Gone are the days where travel…
A peek into the workings of a hospitality group where the new hygiene standards are not just a need; it is a part of their ethos. It’s clear that we’re…
For hoteliers, gift vouchers present an instant injection of cash into (now) ailing businesses. For guests, the offers are almost too tempting to resist. Almost 30-35% of online gift vouchers…
After the tidal wave of cancellations and postponements in March, followed by an eerily quiet April and May when many were furloughed, hotel salespeople are now returning to an entirely…
Plummeting organic traffic to your website does not mean SEO is redundant. On the contrary it is more important now than ever before to focus on organic search. With people…
More than NZD $5,000 in two weeks with gift vouchers! New Zealand resorts, Chateau Tongariro Hotel and Wairakei Resort Taupo are reaping the benefits of a smart investment – STAAH…