Welcome to another Podcast episode of BLAAH BLAAH @STAAH in conversation with Suhail Kannampilly, CEO of Fern Hotel Group, India, and Adam Walsh, Regional Manager, STAAH UK & Europe. BLAAH…
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Great guest experience begins with your website, even before the guest walks in through the door. Your website should be creating potential customers to paying guests. Attract visitors with a…
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With studies estimating that 91% of users rely on an online review before booking, you probably don’t need to be sold into their importance. For the reason above, online reviews…
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Welcome to another edition of BLAAH BLAAH @STAAH in conversation with Gavin Faull, CEO of Swiss-belhotel International Hotels & Resorts and Tony Howlett, COO from STAAH BLAAH BLAAH @STAAH with…
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Welcome to another Podcast episode of BLAAH BLAAH @STAAH in conversation with Gavin Faull, CEO Swiss-belhotel International Hotels & Resorts BLAAH BLAAH @STAAH with Gavin Faull and Tony Howlett was…
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It is important to stay on top of your game and keep delivering exceptional service. Customer satisfaction in the hospitality industry cannot be neglected especially with so much competition around. …
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Even before COVID, hotel marketing was not easy due to the highly competitive nature of this industry. Well, guess what? Things have become a whole lot tougher as demand has…
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It’s not just about getting visits to the website. It’s about getting quality traffic that book. To have a looker come back to your website to book with you is…
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FeaturedTips & Trends
Managing COVID-19: how to soften the impact on your independent hotel?
23 September 2020The world and business in the hospitality industry may seem out of your control right now, but there are definite measures you can take to make things a bit easier.…
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Welcome to another edition of BLAAH BLAAH @STAAH in conversation with Jonathan Wigley CEO of Absolute Hotel Services AHS and Kevin Tatem from STAAH BLAAH BLAAH @STAAH with Jonathan Wigley…