"Channel Management"

Limited rate management options with their existing booking software-led West Coast’s Theatre Royal Hotel to seek alternatives. Elegance and history Located in the heart of New Zealand’s West Coast [South…

There are countless ways to lose a guest. While you can’t fix them all, here are some of the most common ones to avoid. 1.    Inflexible cancellation policy Flexible bookings and…

Boutique Indonesian hotel brand improves bookings and reach using STAAH Max’s insightful reporting features. A boutique brand Part of the Dijiwa Delapan Hospitality boutique hotel brand, Dijiwa Sanctuaries comprises of…

What is CRS (Central Reservation System)? A CRS is the nerve centre of a well-planned hotel distribution strategy. It relays data from and to the PMS (Property Management System) like…

Establishing specific but simple, comprehensive and flexible room types is the best way to pique interest among prospects and increase sales while making rooms management easier. Guest writer Benjamin Verot…

As the worst effects of the COVID-19 pandemic ends, many indicators point to travel coming back—with a vengeance—as people look to explore new destinations or revisit reliable favourites.  If things…

Guest writer and industry expert Are Morch shares his tips for hoteliers and why he thinks technology is important to survive during these times. As the COVID-19 Delta variant has…

Rotorua’s Hamurana Lodge reports a 5% increase in commission-free direct bookings with its free Google hotel listing. Nestled in the heart of New Zealand’s geothermal heart, Rotorua, Hamurana Lodge is…

Guest behaviours have dramatically changed with the pandemic. How has your strategy evolved with this shift? In this blog, we look at some hospitality trends arising from the pandemic and…

Google’s latest free booking links for hotels along with a suite of other tools is fantastic to get more direct bookings. Is your property set up with these tools? Google…