"marketing"

To become an influencer in your industry, you need to answer a lot of questions your consumers have. And, you need to make direct connections. Facebook Groups and Quora are…

60% of visitors to OTAs visit your website. As a smart hotelier, would you not want to capitalise on this visit and bag a commission-free direct booking? Edwin Saldanha shares…

Times are undoubtedly tough. But if you’re hoping for sustenance in the short term and a bounce back later, focus on your hospitality technology. COVID-19 has quickly brought the hospitality…

How the executive teams respond today will define their company’s tomorrow.  Here are some insights on how leaders should respond at this time. People first He aha te mea nui…

There’s never been a better time to learn a new skill or brush up on your knowledge of a certain topic. Free online courses during this period are proving to…

In a rapidly evolving world, your business needs a recovery plan that adapts to changing customer behaviour. Once the curves are flattened, what will the world look like? It is…

Head of Sales – STAAH Australia, John Clune is working from home at Sydney. Not new to this style of working, he shares his experience and some suggestions that has…

Their occupancy and revenue may have plummeted, but the service standards of these hotels are incomparable as they help communities fight COVID-19. Accommodation providers may not be the frontline warriors…

The industry is going through unusual times filled with anxiety and unforeseen difficulties. But it is also true that we are witnessing the best of human nature who are rising…

Pawan Sahani, of Hospitality Minds India, knew he needed ‘a special edge’ to take his revenue management career to the next level. That’s when ARMA happened. Revenue management sits at…