The COVID is pushing digital nomads as the fastest growing trend today. Digital nomads are remote workers who typically work while travelling to different locations. Hospitality expert Are Morch shares…
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Hoteliers and everyone else in the travel and hospitality industry are tasked with not just attracting guests, but also convincing people that it is safe to travel and win back…
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Seasonality affects the hospitality industry in many ways especially to attract bookings but what can you do when the high season is over ? Here are some handy tips for…
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You saw it, gave it a lot of love, and made it feature in our list of top 5 videos, that grabbed your watch time. Here they are: Your property…
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It’s been an interesting year putting together a content library via this blog so you can catch up on the latest hospitality trends, tips to grow your business, hospitality distribution,…
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FeaturedMANAGEMENT
Are negative reviews losing your bookings? Here’s what you need to do
18 November 2020As the influence of electronic word of mouth increases, how your guests review you online has a very real impact on bookings. According to TripAdvisor, 83% of travelers refer to…
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Vouchers can be an effective way to increase online sales, acquire new customers, and encourage return visits. Arm yourself with these tools, tips, and tricks to master this relatively underutilized revenue…
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FeaturedMANAGEMENT
An automated world: how hospitality is using AI to enhance guest experience
28 October 2020With its ability to streamline processes, provide valuable insights, and optimize experiences, artificial intelligence (AI) is driving the new wave of responsive, guest-centric hospitality. While some remain sceptical, most hoteliers…
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Use this pause in travel to drive valuable content and ramp-up preference for your brand. International travel may have come to a standstill, but people are still dreaming of their…
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It is important to stay on top of your game and keep delivering exceptional service. Customer satisfaction in the hospitality industry cannot be neglected especially with so much competition around. …