"social media"

For hoteliers, gift vouchers present an instant injection of cash into (now) ailing businesses. For guests, the offers are almost too tempting to resist. Almost 30-35% of online gift vouchers…

We hear the word everywhere, but what does it really mean for hospitality business owners and why should we try and incorporate sustainability in a guest’s experience? The aim is…

An essential part of any hotel/motel is how it makes its revenue and the different distribution channels that contribute to this pot of revenue. And yet, many business owners dislike…

COVID-19 has disrupted the disrupter of the hospitality industry. Can vacation rentals recover from this pandemic? How? Much like traditional hotels and motels, vacation rentals are bleeding and economies around…

There’s never been a better time to learn a new skill or brush up on your knowledge of a certain topic. Free online courses during this period are proving to…

In a rapidly evolving world, your business needs a recovery plan that adapts to changing customer behaviour. Once the curves are flattened, what will the world look like? It is…

The next big season will be upon your hotel before you know it. With the right plan in place ( a.k.a marketing mix), you can keep your property at capacity…

As a smart hotelier you could never miss a chance to sell gift vouchers – possibly the most effective tool in your marketing arsenal. Luckily, it’s super easy to set…

The hospitality business has always been a competitive one. Now, with the arrival of platforms like vacation rentals,& BnB; hotels, lodges and guesthouses alike will have to up their game…