Kamat Hotels India Limited was attracted to STAAH because of the customer service and ease of use. Its performance blew them over. Established in 1986, Kamat Hotels India Limited (KHIL)…
"sustainability in hotels"
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FeaturedTips & Trends
How Technology can help the hospitality industry to cope during the pandemic
8 September 2021Guest writer and industry expert Are Morch shares his tips for hoteliers and why he thinks technology is important to survive during these times. As the COVID-19 Delta variant has…
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In preparation for next year, we’ve found some top Hospitality Trends that can help your business and brand provide what your guest are looking for. Are you keep up with…
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FeaturedSuccess Stories
An Outback Australian motel takes a giant leap into the online world
22 February 2021From a paper desk calendar and manual inventory management to complete distribution automation, Mud Hut Motel’s transformation is inspiring. The place Located in the opal capital of the world –…
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It is important to stay on top of your game and keep delivering exceptional service. Customer satisfaction in the hospitality industry cannot be neglected especially with so much competition around. …
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FeaturedTips & Trends
The future of Tourism – 6 Tips to creating a sustainable experience for travellers.
12 June 2020We hear the word everywhere, but what does it really mean for hospitality business owners and why should we try and incorporate sustainability in a guest’s experience? The aim is…
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The vacation rental industry has gone through a lot of changes lately. The past year has seen new vacation rental industry trends that will have an impact on how we…
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Gone are the days when customers were happy just receiving “please” and “thank you” or getting service with a smile. Although those go into the recipe for proper etiquette, it’s…
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Some aspects of the guest experience are timeless. Travellers tend to expect, among many other things, cleanliness, complimentary shampoo, proximity to business meetings or key attractions, and a great view.…
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FeaturedTips & Trends
Weird but wonderful hotel amenities you didn’t know about (but also need)!
31 May 2019Hotels are going beyond the normal these days to add a unique factor to their property by giving guests some weird hotel amenities that could never have been imagined. Scented…