Today, reviews are an essential part of the travel industry, with millions of travelers around the world relying on reviews and ratings to make informed decisions about where to stay,…
"guest experience"
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FeaturedTips & Trends
Sustainable Hospitality: Meeting the Needs of Today’s Eco-Conscious Traveler
29 March 2023As more people become conscious about their impact on the environment, the hospitality industry is shifting towards sustainable practices to meet the needs of eco-conscious travelers. Sustainable hospitality not only…
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FeaturedTips & Trends
AI – what it means and what hoteliers are asking about this technology?
14 February 2023Not just another buzzword, Artificial Intelligence is transforming customer experience and streamlining operations in the hospitality industry. In this blog, we cover off what you need to know about artificial…
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FeaturedSuccess Stories
Malaysian resort reports a 90% increase in bookings since moving to STAAH
6 February 2023Hompton by the Beach Penang has managed to dramatically reduce manual admin while boosting bookings and revenue after adopting the STAAH channel manager. Hompton By The Beach Penang is a…
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FeaturedTips & Trends
What is ChatGPT? How can Hoteliers leverage this awesome tool?
25 January 2023The hospitality industry is increasingly leveraging AI technologies to streamline its customer service operations and enhance its guest experience. Ever since ChatGPT launched in November 2022, ChatGPT has been trending…
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The luxury Indian resort group is confident it has found a lasting solution for its distribution needs. From its 15 luxury properties strategically located across eight Indian cities, Amritara Hotels…
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Shawn brings with him more than 20 years of technology and software product leadership experience in this non-executive STAAH appointment. December 9th, 2022, Auckland: Cloud-based hospitality software specialist, STAAH, has…
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FeaturedMANAGEMENTTips & Trends
Hotel budgets: things to keep in mind when budgeting for 2023
30 November 2022With the industry still recovering from the pandemic and inflation impacting both revenues and operational costs, what should budget 2023 consider? The unprecedented volatility has made the task of budgeting…
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Hotel Marketing is only effective if the execution is done right. It’s all about how the message is being communicated, how it is sent to future & existing guests plus…
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Goodbye bland travel experiences. Hello “culture shock”. Modern travellers are redefining what hospitality looks like in 2023 and beyond. Hot off the press, Booking.com revealed what modern travellers are seeking…