Highland House wanted to make the management of distribution and generation of online bookings simple. Then STAAH happened. Built-in 1911 as three-terrace dwellings, Highland House in Dunedin [New Zealand] is…
"guest experience"
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Great guest experience begins with your website, even before the guest walks in through the door. Your website should be creating potential customers to paying guests. Attract visitors with a…
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It is important to stay on top of your game and keep delivering exceptional service. Customer satisfaction in the hospitality industry cannot be neglected especially with so much competition around. …
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On a hotel website, the most important component is the booking engine. A seamless guest experience begins with a simple & powerful online booking system, designed to deliver more direct…
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As the hotel distribution landscape continues to evolve and complexities and costs grow, effective hotel distribution and pricing strategies are more important than ever. Gone are the days where travel…
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FeaturedMANAGEMENT
Accommodation Owners Guide To Hospitality Technology and Operational Excellence
15 July 2020Technology has changed the landscape of how we operate and interact with our guests. Travelers now expect to communicate instantly and so it is wise to assess if we have…
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A peek into the workings of a hospitality group where the new hygiene standards are not just a need; it is a part of their ethos. It’s clear that we’re…
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We may not have been able to predict the havoc COVID-19 would wreck in the hospitality industry. But we can reimagine what the future could be – what the‘new normal’…
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FeaturedMANAGEMENT
Top Upselling and Pricing intelligence platforms that can drive your online revenue
3 July 2020With STAAH’s integration to Upselling partners, STAAH customers can seamlessly drive more revenue and upsell efficiently to their guests with tailored needs. Here is a list of Upselling platforms you…
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FeaturedNews
Revisiting Life and Joys in these trouble times: A inside Hotelier Mike Gallagher’s Door
8 April 2020The industry is going through unusual times filled with anxiety and unforeseen difficulties. But it is also true that we are witnessing the best of human nature who are rising…