"guest experience"

Blue Peaks Apartments and Blue Peaks Lodge, part of the iconic Skyline Enterprises, joins STAAH’s expanding network of partner properties. The two Queenstown [New Zealand] properties look to ensure bookings…

Having a great listing is critical to booking success on Airbnb. Whether you’re a vacation rental, a B&B or hotel, follow these easy tips to get the most out of…

Can you turn your hobby into something more? Ashok Shetty, U-Tan Sea Resort owner, certainly believes so as he follows his musical passion to new heights. He Wasn’t Born to Be…

Sustainability is not something that Orchid Mumbai does; it is who they are. Asia’s first certified eco-friendly five star talks about their sustainability efforts and business growth with STAAH. We started…

Fraser Coast Business & Tourism Award winners, Main Street Motel owners Jess and Rebecca talk about how smart marketing and STAAH support has facilitated this win and helped them grow…

Are you knee-deep in your 2019 plans for still to make a start? Wherever you are in the process, here are some trends and tools that should be top of…

Travellers have more choice than ever before thanks to the rise of the ‘sharing economy’. What’s more, this new breed of peer-to-peer network has reshaped the behaviour of travellers forever.…

[apester-exclude-playlist] When a guest enters your lobby, chances are they are about to have their first human interaction with your hotel’s individual “brand.” How ready is your front desk to…

[apester-exclude-playlist] Ready or not, the new year is upon us and new goals waiting to be set. Does your 2019 plan take into consideration these key changes expected to hit…

Be passionate. Be professional. Success will follow. Swiss-Belhotel International chairman shares his recipe for business growth. One of the world’s fastest-growing hotel and hospitality management groups, Swiss-Belhotel International, has a…