"guest experience"

Fantastic customer service and an effective online review management strategy are integral to the success of Nelson’s Century Park Motor Lodge, winner of multiple TripAdvisor awards. Owner Jackie Thomsen shares tips…

Make 2017 a year of improved guest satisfaction, better guest engagement and increased revenue by committing to these easy-to-keep marketing resolutions of a smart hotelier.

Newly refurbished New South Wales property simplified OTA management and grew direct bookings using STAAH’s powerful platform. Set in the heart of Barham, New South Wales, Barham Bridge Motor Inn…

June It to Win It! Our June product update has landed,  and it’s bringing a suite upgrade to your hospitality game.  We’ve ironed out the wrinkles, fluffed up the features,…

Boosting OTA performance and efficiency, RatiLanna Riverside Spa Resort thrives with STAAH’s powerful channel management solution. Nestled on the tranquil banks of the Ping River in Chiang Mai, RatiLanna Riverside…

In a digital-first world, your hotel website is more than just a brand touchpoint – it’s a sales machine. With 65% of travellers preferring to book directly through a hotel’s…

Lackford Lakes Barns invested in new tech with STAAH SwiftBook, and it paid off in a big way. Historic charm, modern appeal Lackford Lakes Barns feature the best of both…

We spoke to luxury Bali property, The Komu’s, team about how STAAH has helped them with Get Google to boost direct revenue and bookings. The Komu Canggu Bali is more…

Hotel distribution today is a different game. With more channels, shifting guest expectations, and tighter margins, the Channel Manager is now central to commercial strategy. It’s not just about where…

More travelers are now choosing their destinations with one question in mind: Will this make me feel better—body, mind, and soul? Whether it’s to join a yoga retreat, recover from…