"guest experience"

Fantastic customer service and an effective online review management strategy are integral to the success of Nelson’s Century Park Motor Lodge, winner of multiple TripAdvisor awards. Owner Jackie Thomsen shares tips…

Make 2017 a year of improved guest satisfaction, better guest engagement and increased revenue by committing to these easy-to-keep marketing resolutions of a smart hotelier.

With the latest update to the TACT (Travel Agent & Corporate Travel) module, we’re excited to introduce the Travel Agent Booking Engine, powered by SwiftBook.  This new feature brings Travel…

Step Up September! The travel rush isn’t slowing down, and neither are we. This month’s update trims the clutter, powers up performance, and makes booking smoother than ever, so you…

Discover how seamless GDS integration with PMS, CRS, and channel managers boosts efficiency, reduces errors and attracts high-value bookings. When hoteliers hear the words Global Distribution System (GDS), the first…

When it comes to booking experiences, simplicity wins. As competition grows, hoteliers must offer booking journeys that are not only reliable but effortless. With that goal in mind, STAAH’s SwiftBook…

Hospitality has always had its own “language”, a mix of industry jargon, acronyms, and abbreviations that can sound like code to outsiders. From revenue meetings to guest service chats, these…

Boutique Malta hotel simplified OTA management and gained reliable support, all without rising costs — thanks to STAAH. Tucked away in Żebbuġ, Malta, Lulu Boutique Hotel is a property that…

Jumpstart July! As the summer sun shifts gears and the season changes, it’s time to refresh, reset, and rise to the rush. With travel picking up and hotel lobbies buzzing,…

STAAH, a leading global hospi-tech solutions firm, has enabled the Amer Group of Hotels in Bhopal, India, to navigate its online bookings and room inventory more efficiently, eliminating inventory disparity…