Staying true to our belief in continuous innovation and creation of best practices, we are excited to bring to your table, the results of our hard work. In the last…
"guest experience"
-
-
WhatsApp for hotels helps to grow potential customers. Learn how to use WhatsApp for marketing for hoteliers & covert opportunities into meaningful business. Before you start reading further, look at…
-
A Complaint is like a Carrot The ‘Carrot Model’ is an analogy to help understand the root cause of complaints and win customers’ love. Developed by Hospitality expert Doug Kennedy,…
-
The modern world offers guests more options than ever before. But what is it about historic hotels, that skews their decisions in its favour? Modern travellers are constantly in search…
-
Puns usually exploit words that either sound similar or have different possible meanings. Some are clever, some are hilarious, and some are so bad that they are actually good 😀…
-
Technology nowadays is indispensable to businesses. It is how they survive in such a competitive market. Hotels can no longer do without digital solutions because this is how travellers are…
-
Travellers are willing to spend up to 30% more than the average daily room rates (ADRs) when they feel that they are getting a better deal by booking a package.…
-
Within six months STAAH has impressed Malaysian client e.city Hotel with its online cloud-based system. e.City Hotel is located in the Southern Klang Valley of Malaysia, 20 minutes away from…
-
The overall value STAAH has provided to the industry in APAC markets has this week been recognized, at the first of its kind award function, by Booking.com held at the…
-
We’re adding to our growing list of 250+ global integrations! Between October 2018 to Feb 2019, we connected with ten new service providers, including online travel agencies (OTAs), reservation platforms,…