"guest experience"

This young couple has big dreams to own their own spot under the Queenstown sky, preferably with a ski field as their backyard. How they’re making it happen is quite…

Another year has nearly flown by. You are probably in the midst of or getting started on your strategy for the next year. We’ve put together some trends to consider…

Most Important Questions your Reservation Agent should ask. But, there is a reason why the guest has dialed in and not completed the booking online. That’s where your reservation sales…

STAAH rings in a new era of efficiency for the Bay of Islands property with no double bookings and thousands of dollars saved in commissions in under two years. The…

You’ve got the channel manager that helps you save time, make updates in real-time and increase online revenue. But is there scope to improve? Are you making the most of…

From bookings via fax to getting more than 50% of its sales from online channels, ASURE Colonial Lodge Motel credits its partnerships with STAAH, Rooms Online and the ASURE Accommodation…

There’s an OTA revolution happening right now while we pen this blog. These mega travel stores are evolving & competing fiercely for the pie. As an accommodation provider, you can…

If you fancy bringing some of the 700 million Instagram users on an Insta-Holiday to your place, get an account on this extremely visual and exciting platform. You can do…

Stumped for things to write about in your blog posts? We’ve put together some blog ideas that should get your creative juices flowing. Hoteliers are lucky. Being part of a…

The partnership gave the boutique hotel access to OTAs & GDS with zero joining fees, with bookings going up more than 10 times in just one month. “STAAH has opened…