"guest experience"

You’ve got the channel manager that helps you save time, make updates in real-time and increase online revenue. But is there scope to improve? Are you making the most of…

From bookings via fax to getting more than 50% of its sales from online channels, ASURE Colonial Lodge Motel credits its partnerships with STAAH, Rooms Online and the ASURE Accommodation…

There’s an OTA revolution happening right now while we pen this blog. These mega travel stores are evolving & competing fiercely for the pie. As an accommodation provider, you can…

If you fancy bringing some of the 700 million Instagram users on an Insta-Holiday to your place, get an account on this extremely visual and exciting platform. You can do…

Stumped for things to write about in your blog posts? We’ve put together some blog ideas that should get your creative juices flowing. Hoteliers are lucky. Being part of a…

The partnership gave the boutique hotel access to OTAs & GDS with zero joining fees, with bookings going up more than 10 times in just one month. “STAAH has opened…

Most hotels don’t have the luxury to employ a revenue management specialist. The task of increasing revenue and maximising yield often lies with the marketing manager. So what are the…

There are ways to increase your direct bookings without compromising your relationship with OTAs. Russell Logan, Head of Sales, Europe explores. Offer Discounts to a Targeted Audience Your OTA agreements…

These quirky accommodations are turning ordinary stays into extraordinary memories for their guests. Woodlyn Park, Waikato, New Zealand Hobbit holes, an allied aircraft from Vietnam, a navy patrol boat and…

Photos can make your marketing content go from good to great. Here’s how you can spice up your hotel imagery when you’re doing it yourself. Photos say a thousand words.…