"social media"

Keeping track of your competition’s activities is easier than you think. Here are a few things you could do to stay on top of your competitor’s activities and keep ahead…

Signs of winter are apparent in the Southern Hemisphere countries. Is your property ready for the demands (or lack of) of the changing season? Here are some tips to get…

It’s a fantastic place to be, but social platforms can suck in your time pretty quickly unless you get the right tools to manage them and improve your efficiency. Here…

You may be the best property in town, but unless you’re able to pitch this to your customers in a manner that will break through the clutter and attract their…

There is no lack of platforms where you can learn new and awesome things to help you become great marketers and hosts. LinkedIn’s SlideShare is one such place that will…

Do you know your millennials from boomlets? Is Gen Z driving growth in your segment or are you reliant on the baby boomers? In this post we delve a little…

In an ideal world, a hotel’s service would be so efficient that customers would never have cause to complain. The truth is, however, that no system is flawless and increasingly…

Modern consumer wants instant gratification, one that cannot always be filled by a human, at least not efficiently. Chatbots fill this gap and with massive development, this technology has become…

300 hours of video uploaded every minute. Five billion videos watched daily on the channel. YouTube is big; second largest search engine after Google in fact. What are you doing…

Are you doing everything to increase your revenue during local events? Events are a boon for hoteliers. Whether it’s a big game, a concert or a local festival, events present…