A top agent for your hotel, the revenue manager is charged with bringing back much needed zing into your revenue management tactics, changing the direction of your RevPar graph and…
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Gift vouchers are a fantastic way to get in new customers and encourage repeat visits from loyal guests. If you’re not selling as many as you’d like, these proven tactics…
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Running out of ideas to market your property on Facebook, Twitter, Instagram, blog or any other form of social media? Here are some post suggestions to get your creative juices…
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Photos can make your marketing content go from good to great. Here’s how you can spice up your hotel imagery when you’re doing it yourself. Photos say a thousand words.…
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That coveted page 1 position on Google can be yours. Just follow these simple steps to SEO success, whatever the size of your property. It’s simpler than you think. Sort…
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Gift cards can be an effective way to increase online sales, acquire new customers and encourage return visits. Arm yourself with these tools, tips and tricks to master this relatively underutilised…
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The playing field for hotels is quite level nowadays. So what is it that you can do differently to outsmart the competition? Sameer Khan, Revenue Manager for The Byke Hotels…
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If you haven’t done so already, leap into the digital age by embracing these technologies. No longer a nice-to-have, they are absolutely critical to enhance guest experience and improve your…
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Fantastic customer service and an effective online review management strategy are integral to the success of Nelson’s Century Park Motor Lodge, winner of multiple TripAdvisor awards. Owner Jackie Thomsen shares tips…
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Make 2017 a year of improved guest satisfaction, better guest engagement and increased revenue by committing to these easy-to-keep marketing resolutions of a smart hotelier.