Guest experience has evolved from just loyalty programmes to creating immersive experiences across the entire guest journey. While hotels are meeting basic lodging needs, today’s consumers want—and expect—much more from…
"vacation rental"
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She’s strong, confident, a travel enthusiast and a highly passionate about her profession and deeply engrossed in the hospitality-tech industry. Meet the Sales Guru – Michelle Yong, Senior Business Development…
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Guest behaviours have dramatically changed with the pandemic. How has your strategy evolved with this shift? In this blog, we look at some hospitality trends arising from the pandemic and…
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If you fancy bringing some of the 700 million users of Instagram on an Insta-Holiday to your place, then yes, it is for you. You can do wonders by doing…
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Watch Edwin Saldanha from STAAH and Pauline Romao from Airbnb who talk about “Is Airbnb the right online channel for my property? This webinar has all your questions answered, whether…
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One of the simplest ways to gain organic search traffic and guests is claiming and optimising your Google My Business listing. Let’s see how to do this. What is Google…
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According to a Google study, 48% of experiences are booked in-destination. Last-minute bookings are the biggest travel trend, especially since COVID struck. Travel-related mobile searches for “tonight” and “today” have…
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FeaturedMarketing
How much is your hotel paying in OTA commissions – and how to reduce it?
23 June 2021OTAs are powerful marketing machines that provide hotels and vacation rentals great online exposure. But this exposure comes at a cost. Online travel agents (OTAs) form an integral part of…
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How ready is your hotel’s website for Google’s latest algorithm change – page experience? Are you ready for yet another update from Google? The page experience. This time, the search…
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FeaturedSuccess Stories
More direct bookings for Simpson Cottage after connecting with STAAH
10 May 2021The boutique Australian property is reaping the benefits of these commission-free bookings along with business process efficiencies brought in by a distribution management platform. About the property Simpson Cottage is…