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In May, STAAH partners that created a promotion in our OTA Promotion feature, generated an average of 87 additional booked room nights per property.  STAAH’s recent promotion integration with Booking.com…

Online distribution gets simpler and easier as STAAH MAX is now available on your fingertips. Presenting you the New App to manage your bookings from anywhere. STAAH recently launched the…

A Complaint is like a Carrot The ‘Carrot Model’ is an analogy to help understand the root cause of complaints and win customers’ love. Developed by Hospitality expert Doug Kennedy,…

Depending on the type of traveller you are, sometimes a hotel is just a place to rest after a long day of exploring the surroundings of your destination. For others,…

The modern world offers guests more options than ever before. But what is it about historic hotels, that skews their decisions in its favour? Modern travellers are constantly in search…

Customer service is his core strength. And passion for hospitality technology makes him a stellar. Always ready to be of assistance, meet Juan from the partner service team. Tell Us…

The “WOW’ factor is critical in building lasting impressions. And these moments help open doors to many important things: customer loyalty, word-of-mouth marketing, and increased long term business. See the…

Extended hotel connectivity is on the offering as the OTA completes its two-way connection with STAAH’s industry-leading distribution technology. Speedybooker, an online travel agent processing more than 60,000 bookings (USD$15…

There may not be a sure-fire recipe for social media success, but they definitely are key metrics you should be watching closely to help you prove and improve your social…

From funny moments (like delivering a mosquito repellent to a guest instead of mojito!) to the fast pace of the industry, there isn’t anything Pond doesn’t love about hospitality. Tell…