"guest experience"

It is never too late in the year to ensure you’re on track with adopting or adapting to the latest digital trends in hotel marketing. The bizarre year that was…

Keeping costs low is critical to maximising the revenue from your vacation rental. This means getting smarter about your energy usage. Let’s look at a few simple ways you can…

The premium wellness resort near, Philippines is delighted to kick its revenue goals with the STAAH booking engine and channel manager. The Farm at San Benito is a member of…

Among the many noticeable changes in the last 12 months has been people’s approach to gifting. Google reported an 80% increase in searches for “online gifting” from 2019 to 2020…

It’s the biggest news since COVID brought the tourism industry across both sides of the Tasman to a grinding halt. How prepared is your hotel or vacation rental to welcome…

Marketing is only as effective as its execution. The message being communicated to future and existing guests, and how it is sent, can make or break campaigns.  In this blog,…

Knowing who you’re up against is half the battle won. According to research, correct positioning against the right competitors can bump up the success rate by 50%. But how do…

Direct bookings on the rise for Komaneka Resorts, Indonesia since its switch to STAAH for a website booking engine. A luxurious escape Founded, designed and run by a young Balinese…

The group’s two properties report impressive gains in online distribution and staff productivity since joining the STAAH network. Ames Hotel and Hotel MetraSquare in Malaka owned by Sheng Tai International…