Tips & Trends

One of the biggest adopters of technology, the hospitality industry is yet again transforming its tech stack to take on the changing guest behaviour. Not in too distant a future,…

There is no mistaking the importance of online reviews for hospitality. 85% customers trust online reviews before making a booking. Guests read as much as seven reviews before forming their…

It has been an interesting year, tourism across the globe has been a topsy-turvy – putting together a mix of content from 2021 to catch up on the hospitality tips…

Coming into the high season for holidays, brands are leveraging every selling opportunity possible. What’s your plan? Have you cut things too close and now find yourself scrambling to create…

As a part of STAAH’s Preferred partnership with Expedia Group, they are excited to share a new research study that explores the values and preferences of 8,000 travelers in eight…

There are countless ways to lose a guest. While you can’t fix them all, here are some of the most common ones to avoid. 1.    Inflexible cancellation policy Flexible bookings and…

Boutique Indonesian hotel brand improves bookings and reach using STAAH Max’s insightful reporting features. A boutique brand Part of the Dijiwa Delapan Hospitality boutique hotel brand, Dijiwa Sanctuaries comprises of…

STAAH customers can seamlessly drive more revenue and upsell efficiently to their guests by using Upselling Platforms that integrate with STAAH. Each platform has unique features and personalization tools that…

Guest experience has evolved from just loyalty programmes to creating immersive experiences across the entire guest journey. While hotels are meeting basic lodging needs, today’s consumers want—and expect—much more from…

Don’t wait for the gifting season to set in before you start promoting gift cards. There are plenty of opportunities throughout the year to market them. Vouchers or gift cards…