Tips & Trends

With teams shrinking post-Covid, hoteliers are turning to technology to bring automation and efficiency into their business. Smart capacities and services that were previously considered add-ons with regards to guest…

After being stuck at home for what seems like forever, people are hitting domestic hotspots in droves. #revengetravel is trending. Here’s what you need to know. What is revenge travel?…

One of the simplest ways to gain organic search traffic and guests is claiming and optimising your Google My Business listing. Let’s see how to do this. What is Google…

In preparation for next year, we’ve found some top Hospitality Trends that can help your business and brand provide what your guest are looking for. Are you keep up with…

Like every other marketing channel, the email marketing landscape is constantly changing. Let’s take a look at the latest tips to stay ahead in this game. 1.    Get personal Let’s get…

How ready is your hotel’s website for Google’s latest algorithm change – page experience? Are you ready for yet another update from Google?  The page experience. This time, the search…

Understanding which customer groups drive the greatest value is critical to the success of your revenue management strategy. Before sophisticated marketing and advertising technologies existed, the “spray and pray” method…

According to a Google study 52% of travellers visit a hotel website after seeing it on an OTA, and 20% of direct bookings occurred after a hotel was found on…

A year since the first of many lock-downs, with masks, sanitizers and social distancing our new world reality, the hotel industry still finds itself in limbo.  Travel bans, guest restrictions,…

COVID-19 changed everything, including revenue management strategies. No longer just a trend analysis of past data, revenue management today is about how “real-time” your pricing is. A year of dramatic…